E-ISSN 2146-8354
 

Review Article 


Communication skills for medical students – An overview

Ramesh Ramasamy, Sathish Babu Murugaiyan, Rachel Shalini, Kuzhandai Velu Vengadapathy, Niranjan Gopal.

Cited by (1)

Abstract
Communication is a process which allows us to share our ideas with other people and poor communication leads to lots of misunderstandings and mishaps. Effective communication plays a role even in the medical field; doctors and medical students have to deal with people from different cultural background and different needs. This review discusses the need for communication skills, and also the different components of effective communication. There are also certain situations in the medical profession which requires special communication skill like while breaking bad news, eliciting sexual history, resolving conflicts, which are also discussed in the review. Further gradual changes in policies in the medical curriculum to introduce and evaluate communication skills among medical students while bring a welcome change in the attitude progress and achievements of medical students.

Key words: Communication skills, Indian medical students, art of consultation


 
ARTICLE TOOLS
Abstract
PDF Fulltext
Print this article Print this Article
How to cite this articleHow to cite this article
Citation Tools
Related Records
 Articles by Ramesh Ramasamy
Articles by Sathish Babu Murugaiyan
Articles by Rachel Shalini
Articles by Kuzhandai Velu Vengadapathy
Articles by Niranjan Gopal
on Google
on Google Scholar
Article Statistics
 Viewed: 3845
Downloaded: 2491
Cited: 1


REFERENCES
1. Maguire P, Pitceathly C. Key communication skills and how to acquirethem. BMJ 2002;325:697-700. [DOI via Crossref]   
2. Zolnierek KB, Dimatteo MR. Physician communication and patientadherence to treatment: A meta-analysis. Med Care 2009;47:826-34. [DOI via Crossref]    [Pubmed]    [PMC Free Fulltext]   
3. Hausberg MC, Hergert A, Kröger C, Bullinger M, Rose M, Andreas S.Enhancing medical students’ communication skills: Development andevaluation of an undergraduate training program. BMC Med Educ2012;12:16.
4. Wu RC, Lo V, Morra D, Wong BM, Sargeant R, Locke K, et al. Theintended and unintended consequences of communication systemson general internal medicine inpatient care delivery: A prospectiveobservational case study of five teaching hospitals. J Am Med InformAssoc 2013;20:766-77.
5. Wong SY, Cheung AK, Lee A, Cheung N, Leung A, Wong W, et al.Improving general practitioners’ interviewing skills in managingpatients with depression and anxiety: A randomized controlled clinicaltrial. Med Teach 2007;29:e175-83.
6. Peculiarities of emotional communication in bachelor practice.Available from: http://www.intranet.tdmu.edu.ua/data/kafedra/internal/i_nurse/lectures_stud/English/ADN%20Program/Freshman%20Year/DEVELOPMENTAL%20PSYCHOLOGY/9%20Peculiarities%20of%20Emotional%20Communication.htm. [Lastcited on 2013 May 27].
7. Barriers to Effective Communication - Interpersonal Skills. Availablefrom: http://www.skillsyouneed.com/ips/barriers-communication.html##ixzz2RAZNzMSC. [Last cited on 2013 May 27].
8. Marteau TM, Humphrey C, Matoon G, Kidd J, Lloyd M, Horder J.Factors influencing the communication skills of first-year clinicalmedical students. Med Educ 1991;25:127-34. [DOI via Crossref]    [Pubmed]   
9. Kripalani S, Bussey-Jones J, Katz MG, Genao I. A prescriptionfor cultural competence in medical education. J Gen Intern Med2006;21:1116-20.
10. Understanding the Communication Process - The Key to OrganisationalSuccess. Ezine Articles. Available from: http://www.ezinearticles.com/?Understanding-the-Communication-Process---The-Key-to-Organisational-Success&id=876670. [Last cited on 2013 Mar 01].
11. Effective Techniques of Better Communication â€" Verbal andWritten. Ezine Articles. Available from: http://www.ezinearticles.com/?Effective-Techniques-of-Better-Communication---Verbal-and-Written&id=297887. [Last cited on 2013 Apr 22].
12. Report 1 verbal and non verbal communication skills pdf free ebookdownload. Available from: http://www.ebookbrowse.com/report-1-verbal-and-non-verbal-communication-skills-pdf-d175790788. [Lastcited on 2013 Apr 30].
13. Poor Listening Skills - A Major Barrier to Effective Communication.Ezine Articles. Available from: http://www.ezinearticles.com/?Poor-Listening-Skills---A-Major-Barrier-To-Effective-Communication&id=950245. [Last cited on 2013 Mar 28].
14. Covey SR. The seven habits of highly effective people. Natl Med LegJ 1991;2:8.
15. Covey SR. Effective leadership begins with seven habits: An interviewwith Stephen R. Covey. Interview by Nancy I. Hahn. J Am Diet Assoc1994;94:382-5.
16. What makes a role model communicator? eHow. Available from:http://www.ehow.com/info_12038411_role-model-communicator.html. [Last cited on 2013 Apr 30].
17. Jung HP, Wensing M, Grol R. What makes a good general practitioner: Dopatients and doctors have different views? Br J Gen Pract 1997;47:805-9.
18. Halpern J. Empathy and patient-physician conflicts. J Gen Intern Med2007;22:696-700.
19. Wachs SR. Put conflict resolution skills to work. J Oncol Pract2008;4:37-40.
20. Schildmann J, Kampmann M, Schwantes U. Teaching courseson aspects of medical history taking and communication skills inGermany: A survey among students of 12 medical faculties. Z ArztlFortbild Qualitatssich 2004;98:287-92.
21. Zaidi H. Breaking bad news. Ann R Coll Surg Engl 2006;88:507.
22. Buckman R. Breaking bad news: Why is it still so difficult? Br MedJ (Clin Res Ed) 1984;288:1597-9.
23. Taking a sexual history, 2011. Available from: http://www.rcn.org.uk/development/practice/cpd_online_learning/sexual_health_for_nonexperts/taking_a_sexual_history. [Last cited on 2013 May 04].
24. Arik C, Anat R, Arie E. Encountering anger in the emergencydepartment: Identification, evaluations and responses of staffmembers to anger displays. Emerg Med Int 2012;2012:603215. [DOI via Crossref]    [Pubmed]    [PMC Free Fulltext]   
25. Landau SF, Bendalak Y. Personnel exposure to violence in hospitalemergency wards: A routine activity approach. Aggress Behav2008;34:88-103.
26. Holcomb LM, Nerbonne MA, Konkle DF. Articulation index and hearinghandicap. J Am Acad Audiol 2000;11:224-9.
27. Garstecki D, Hutton CL, Nerbonne MA, Newman CW, SmoskiWJ. Case study examples using self-assessment. Ear Hear1990;11 5 Suppl:48S-56.
28. Rossera F. Discontinuities and barriers in communications. Ann RegSci 1990;24:319-36.
29. Bennett K, Lyons Z. Communication skills in medical education: Anintegrated approach. Educ Res Perspect 2011;38:45.
30. Shendurnikar N, Thakkar PA. Communication skills to ensure patientsatisfaction. Indian J Pediatr 2013;80:938-43. [DOI via Crossref]    [Pubmed]   
31. Trovo de Araújo MM, da Silva MJ. Communication strategies usedby health care professionals in providing palliative care to patients.Rev Esc Enferm USP 2012;46:626-32.
32. Richard S, Pardoen D, Piquard D, Fostier P, Thomas JM, Vervier JF,et al. Perception of training in doctor-patient communication forstudents at faculty of medicine. Rev Med Brux 2012;33:525-30.
33. Ha JF, Longnecker N. Doctor-patient communication: A review.Ochsner J 2010;10:38-43.
34. Stokes T, Dixon-Woods M, McKinley RK. Ending the doctor-patientrelationship in general practice: A proposed model. Fam Pract2004;21:507-14.

This Article Cited By the following articles

Communication skills of medical students during the OSCE: Gender-specific differences in a longitudinal trend study
BMC Med Educ 2017; 17(1): .

1
 
How to Cite this Article
Pubmed Style

Ramesh Ramasamy, Sathish Babu Murugaiyan, Rachel Shalini, Kuzhandai Velu Vengadapathy, Niranjan Gopal. Communication skills for medical students – An overview. J Contemp Med Edu. 2014; 2(2): 134-140. doi:10.5455/jcme.20140321110500


Web Style

Ramesh Ramasamy, Sathish Babu Murugaiyan, Rachel Shalini, Kuzhandai Velu Vengadapathy, Niranjan Gopal. Communication skills for medical students – An overview. http://www.jcmedu.org/?mno=48784 [Access: May 25, 2019]. doi:10.5455/jcme.20140321110500


AMA (American Medical Association) Style

Ramesh Ramasamy, Sathish Babu Murugaiyan, Rachel Shalini, Kuzhandai Velu Vengadapathy, Niranjan Gopal. Communication skills for medical students – An overview. J Contemp Med Edu. 2014; 2(2): 134-140. doi:10.5455/jcme.20140321110500



Vancouver/ICMJE Style

Ramesh Ramasamy, Sathish Babu Murugaiyan, Rachel Shalini, Kuzhandai Velu Vengadapathy, Niranjan Gopal. Communication skills for medical students – An overview. J Contemp Med Edu. (2014), [cited May 25, 2019]; 2(2): 134-140. doi:10.5455/jcme.20140321110500



Harvard Style

Ramesh Ramasamy, Sathish Babu Murugaiyan, Rachel Shalini, Kuzhandai Velu Vengadapathy, Niranjan Gopal (2014) Communication skills for medical students – An overview. J Contemp Med Edu, 2 (2), 134-140. doi:10.5455/jcme.20140321110500



Turabian Style

Ramesh Ramasamy, Sathish Babu Murugaiyan, Rachel Shalini, Kuzhandai Velu Vengadapathy, Niranjan Gopal. 2014. Communication skills for medical students – An overview. Journal of Contemporary Medical Education, 2 (2), 134-140. doi:10.5455/jcme.20140321110500



Chicago Style

Ramesh Ramasamy, Sathish Babu Murugaiyan, Rachel Shalini, Kuzhandai Velu Vengadapathy, Niranjan Gopal. "Communication skills for medical students – An overview." Journal of Contemporary Medical Education 2 (2014), 134-140. doi:10.5455/jcme.20140321110500



MLA (The Modern Language Association) Style

Ramesh Ramasamy, Sathish Babu Murugaiyan, Rachel Shalini, Kuzhandai Velu Vengadapathy, Niranjan Gopal. "Communication skills for medical students – An overview." Journal of Contemporary Medical Education 2.2 (2014), 134-140. Print. doi:10.5455/jcme.20140321110500



APA (American Psychological Association) Style

Ramesh Ramasamy, Sathish Babu Murugaiyan, Rachel Shalini, Kuzhandai Velu Vengadapathy, Niranjan Gopal (2014) Communication skills for medical students – An overview. Journal of Contemporary Medical Education, 2 (2), 134-140. doi:10.5455/jcme.20140321110500





Most Viewed Articles
  • The impact of gender and English language on the academic performance of students: An experience from new Saudi medical school
    Najwa Al-Mously, Raneem Salem, Nasser Al-Hamdan
    J Contemp Med Edu. 2013; 1(3): 170-176
    » Abstract & References » doi: 10.5455/jcme.20130226121358

  • Oral medicine and radiology- the Indian scenario
    Shishir Ram Shetty, Mansib M Shaik, Subhas G Babu
    J Contemp Med Edu. 2013; 1(1): 59-61
    » Abstract & References » doi: 10.5455/jcme.20121220032624

  • Non scholae sed vitae discimus (Not for school but for life we learn): Thoughts on the traditional lecture in medical education
    Thomas Efferth
    J Contemp Med Edu. 2013; 1(2): 69-72
    » Abstract & References » doi: 10.5455/jcme.20130226121738

  • Knowledge, attitude & practices of medical students and teachers towards clinical research in a tertiary care hospital in Mumbai – cross sectional survey
    Dinesh K Dhodi, Karan B Thakkar, Gauri Billa, Akash A Khobragade, Shyamal R Sinha, Sadiq B Patel
    J Contemp Med Edu. 2013; 1(4): 238-244
    » Abstract & References » doi: 10.5455/jcme.20130608045519

  • The relationship between spirituality and burnout among medical students
    Amy Wachholtz, MaiLan Rogoff
    J Contemp Med Edu. 2013; 1(2): 83-91
    » Abstract & References » doi: 10.5455/jcme.20130104060612

  • The use of mind maps as support in medical education
    Virglio Vasconcelos Vilela, Lilian Carla Pereira Barbosa, Ana Luisa Miranda-Vilela, Leopoldo Luiz Santos Neto
    J Contemp Med Edu. 2013; 1(4): 199-206
    » Abstract & References » doi: 10.5455/jcme.20130407082647

  • Five-year trend of competitiveness and knowledge-gaining attitude of university students; Evaluation based on an event of continuing health sciences education
    Fujio Takayama, Yoshiko Amikura, Sudhakar John, Vidyasagar Devaprasad Dedeepiya, Rajappa Senthilkumar, Govindan Venkataramani, Kottoorathu Mammen Cherian, Hajib Naraharirao Madhavan, David W Green, Masahiko Matsumoto, Shoji Suzuki, Masaru Iwasaki, Senthilkumar Preethy , Samuel JK Abraham
    J Contemp Med Edu. 2013; 1(2): 92-99
    » Abstract & References » doi: 10.5455/jcme.20130115055107

  • Biochemistry handouts covering all lecture topics as study guide to focus during exam preparation in first year medical undergraduates in India
    Mamata Vishnu Hegde, Sarita Vijay Agrawal, Parduman Singh, Samir Anil Singru
    J Contemp Med Edu. 2013; 1(1): 33-39
    » Abstract & References » doi: 10.5455/jcme.20121113112005

  • Comparing the borderline group and borderline regression approaches to setting Objective Structured Clinical Examination cut scores
    Katharine Jane Reid, Agnes Dodds
    J Contemp Med Edu. 2014; 2(1): 8-12
    » Abstract & References » doi: 10.5455/jcme.20130921013523

  • Use of non-standard abbreviations and symbols in medical prescriptions: implications for patients' health
    Tamayo Rodrguez M, Gonzlez Valverde FM, Prez-Fernndez P, Madrigal de Torres M, Prez Crceles MD, Osuna Carrillo de Albornoz E
    J Contemp Med Edu. 2013; 1(1): 54-58
    » Abstract & References » doi: 10.5455/jcme.20121113112507

  • Most Downloaded
  • Communication skills for medical students – An overview
    Ramesh Ramasamy, Sathish Babu Murugaiyan, Rachel Shalini, Kuzhandai Velu Vengadapathy, Niranjan Gopal
    J Contemp Med Edu. 2014; 2(2): 134-140
    » Abstract & References » doi: 10.5455/jcme.20140321110500

  • Oral medicine and radiology- the Indian scenario
    Shishir Ram Shetty, Mansib M Shaik, Subhas G Babu
    J Contemp Med Edu. 2013; 1(1): 59-61
    » Abstract & References » doi: 10.5455/jcme.20121220032624

  • The impact of gender and English language on the academic performance of students: An experience from new Saudi medical school
    Najwa Al-Mously, Raneem Salem, Nasser Al-Hamdan
    J Contemp Med Edu. 2013; 1(3): 170-176
    » Abstract & References » doi: 10.5455/jcme.20130226121358

  • DIFFERENCES IN MULTIPLE CHOICE AND SHORT ANSWER QUESTIONS PERFORMANCE AMONG MEDICAL AND DENTAL TRAINEES AS REFLECTED IN THEIR ANATOMY COURSE
    Lawan Hassan Adamu, Ashiru Hassan Yusuf, Magaji Garba Taura
    J Contemp Med Edu. 2018; 6(1): 6-13
    » Abstract » doi: 10.5455/jcme.20170706060134

  • Five-year trend of competitiveness and knowledge-gaining attitude of university students; Evaluation based on an event of continuing health sciences education
    Fujio Takayama, Yoshiko Amikura, Sudhakar John, Vidyasagar Devaprasad Dedeepiya, Rajappa Senthilkumar, Govindan Venkataramani, Kottoorathu Mammen Cherian, Hajib Naraharirao Madhavan, David W Green, Masahiko Matsumoto, Shoji Suzuki, Masaru Iwasaki, Senthilkumar Preethy , Samuel JK Abraham
    J Contemp Med Edu. 2013; 1(2): 92-99
    » Abstract & References » doi: 10.5455/jcme.20130115055107

  • Assessment of Emotional Intelligence in Pediatric and Med-Peds Residents
    Ramzan Shahid, Jerold Stirling, William Adams
    J Contemp Med Edu. 2016; 4(4): 153-158
    » Abstract » doi: 10.5455/jcme.20170116015415

  • The relationship between spirituality and burnout among medical students
    Amy Wachholtz, MaiLan Rogoff
    J Contemp Med Edu. 2013; 1(2): 83-91
    » Abstract & References » doi: 10.5455/jcme.20130104060612

  • The use of mind maps as support in medical education
    Virglio Vasconcelos Vilela, Lilian Carla Pereira Barbosa, Ana Luisa Miranda-Vilela, Leopoldo Luiz Santos Neto
    J Contemp Med Edu. 2013; 1(4): 199-206
    » Abstract & References » doi: 10.5455/jcme.20130407082647

  • Knowledge, attitude & practices of medical students and teachers towards clinical research in a tertiary care hospital in Mumbai – cross sectional survey
    Dinesh K Dhodi, Karan B Thakkar, Gauri Billa, Akash A Khobragade, Shyamal R Sinha, Sadiq B Patel
    J Contemp Med Edu. 2013; 1(4): 238-244
    » Abstract & References » doi: 10.5455/jcme.20130608045519

  • Comparing the borderline group and borderline regression approaches to setting Objective Structured Clinical Examination cut scores
    Katharine Jane Reid, Agnes Dodds
    J Contemp Med Edu. 2014; 2(1): 8-12
    » Abstract & References » doi: 10.5455/jcme.20130921013523

  • Most Cited Articles
  • The relationship between spirituality and burnout among medical students
    Amy Wachholtz, MaiLan Rogoff
    J Contemp Med Edu. 2013; 1(2): 83-91
    » Abstract & References » doi: 10.5455/jcme.20130104060612
    Cited : 15 times [Click to see citing articles]

  • Building a theoretically grounded model to support the design of effective non-technical skills training in healthcare: The SECTORS model
    Morris Gordon
    J Contemp Med Edu. 2013; 1(2): 77-82
    » Abstract & References » doi: 10.5455/jcme.20121217125557
    Cited : 7 times [Click to see citing articles]

  • Perceptions of Personalized Medicine in an Academic Health System: Educational Findings
    Allison Vorderstrasse, Sara Huston Katsanis, Mollie A Minear, Nancy Yang, Tejinder Rakhra-Burris, Jason W Reeves, Robert Cook-Deegan, Geoffrey S Ginsburg, Leigh Ann Simmons
    J Contemp Med Edu. 2015; 3(1): 14-19
    » Abstract & References » doi: 10.5455/jcme.20150408050414
    Cited : 6 times [Click to see citing articles]

  • Health literacy practices of physicians and patient care personnel in a hospital setting
    Kadriye O. Lewis, Joan E Morgan, Lihshing Leigh Wang, Kathleen Calderon, Jennifer Rammel, Murat Ozer
    J Contemp Med Edu. 2014; 2(4): 204-212
    » Abstract & References » doi: 10.5455/jcme.20141122081418
    Cited : 5 times [Click to see citing articles]

  • Correlation of high school exam grades with study success at a German medical school
    Ozan Yksel Tektas, Cornelia Fiessler, Andreas Mayr, Winfried Neuhuber, Friedrich Paulsen
    J Contemp Med Edu. 2013; 1(3): 157-162
    » Abstract & References » doi: 10.5455/jcme.20130311114703
    Cited : 4 times [Click to see citing articles]

  • The impact of gender and English language on the academic performance of students: An experience from new Saudi medical school
    Najwa Al-Mously, Raneem Salem, Nasser Al-Hamdan
    J Contemp Med Edu. 2013; 1(3): 170-176
    » Abstract & References » doi: 10.5455/jcme.20130226121358
    Cited : 4 times [Click to see citing articles]

  • What do students perceive as fair oral examinations in the field of anatomy?
    Sabine Lffler, Christine Feja, Thomas Schrder
    J Contemp Med Edu. 2013; 1(2): 119-125
    » Abstract & References » doi: 10.5455/jcme.20130110114408
    Cited : 3 times [Click to see citing articles]

  • Why a teacher centered medical school curriculum may result in a poor educational environment?
    Eiad Abdelmohsen AlFaris, Naghma Naeem , Sean McAleer, Riaz Qureshi, Cees van der Vleuten, Farhana Irfan , Amr Jamal
    J Contemp Med Edu. 2014; 2(2): 85-90
    » Abstract & References » doi: 10.5455/jcme.20140620013233
    Cited : 3 times [Click to see citing articles]

  • Teaching behaviour change skills to undergraduate medical students
    Ian Grey, Bayan Al Saihati
    J Contemp Med Edu. 2013; 1(4): 231-237
    » Abstract & References » doi: 10.5455/jcme.20131105073307
    Cited : 3 times [Click to see citing articles]

  • Medical students' perception on anatomy knowledge relevance and retention during clerkship
    Nihal Mohamed Nabil, Najwa Al-Mously, Shahad AlWathnani, Asrar Abduldaiem, Hadeel Al-Issa
    J Contemp Med Edu. 2014; 2(3): 147-151
    » Abstract & References » doi: 10.5455/jcme.20140928035119
    Cited : 3 times [Click to see citing articles]